Application support

Development is finished. The system still needs someone

A stable application does not need three developers on payroll. It needs fixes when something breaks, security updates, and upgrades before versions go out of support. That is what we do — in any stack.

Request a support plan

A 30-minute call decides the plan.

−80%

up to, vs a standing maintenance team

€1,900

from, per month — 40-hour pool

40–100h

monthly pools, scale any month

1 day

standard response; SLA on custom plans

When support beats development

Sounds like your system?

Development is done, the system is not

The product is stable and feature-complete, but the business runs on it every day. Somebody has to keep it healthy.

Your team moved to the next project

The engineers who built it now build something else. Nobody wants the pager for the old system.

The vendor is gone

The agency that built the application no longer exists or no longer answers. The application still runs your operations.

Only patches and upgrades left

What the system needs is security updates, framework upgrades and the occasional fix — not a standing team.

Changes come quarterly, not weekly

A tweak for a new regulation here, a report change there. Too little for a hire, too important to ignore.

Compliance requires maintenance

Audits ask about patch levels and dependency updates. "The developer left" is not an answer they accept.

What the plans cover

Frontend, backend, infrastructure

Frontend

  • Quick fixes and patch deployments
  • Angular upgrades to the latest version
  • Component, service and routing maintenance
  • RxJS, lazy loading, i18n issues
  • Security hardening: CSP, XSS mitigation, dependency updates
  • React and Vue supported too

Backend

  • Node.js, .NET, Java, PHP, Python
  • Maintenance of the APIs your frontend consumes
  • Health checks and uptime support
  • Security patches and version upgrades
  • Database maintenance and query fixes

Cloud & DevOps (optional)

  • CI/CD pipeline support: GitHub, GitLab, Azure, AWS
  • Uptime monitoring setup
  • Error alerting and fallback mechanisms
  • Backup and recovery checks

One plan, whole team

Your hour pool reaches every specialist

You don't hire seven people. The plan pulls in whoever the task needs — a database index one week, a UI fix the next.

Frontend engineer

Angular, React, Vue — fixes, upgrades, performance.

Backend engineer

Node, .NET, Java, PHP, Python — APIs, patches, integrations.

DevOps / Cloud

CI/CD, monitoring, alerting, AWS / Azure / GCP.

Database specialist

Slow queries, migrations, backups, integrity checks.

UX / UI designer

Small interface fixes and usability tweaks that pile up over years.

QA engineer

Regression checks before every release — nothing ships blind.

Security

Dependency audits, hardening, patch reviews.

One contact

You talk to one person; the plan pulls in whoever the task needs.

The math

Around 40 hours of attention a month, not 320

Paying for a standing team means paying for the idle hours. That gap is where the "up to 80%" comes from — no magic, arithmetic.

Two developers on payroll: €7,000–14,000 / month 40-hour plan: from €1,900 / month

When support is not enough: if you are actively building features, you need a team, not an hour pool. We will tell you that on the first call — and offer engineers instead.

Plans & pricing

Pick an hour pool. Change it any month

100h

from €4,500 / month

Half an engineer without the headcount: continuous improvements, tech-debt cleanup, small features.

Everything in 40h, plus:

  • Room for small features
  • Continuous tech-debt cleanup
Request a support plan

Custom

tailored + SLA

Multiple systems, guaranteed response times, or anything the fixed plans do not cover.

On top of the fixed plans:

  • Guaranteed response times
  • Multiple systems in one plan
Request a support plan

Any stack

We take over what others are afraid to touch

Angular is our home turf — including upgrades from versions nobody remembers. But support plans cover the whole stack: React, Vue, Node.js, .NET, Java, PHP, Python, and the legacy code underneath. Missing documentation is our problem, not yours.

Angular · React · Vue.js · Node.js · .NET / C# · Java / Spring · PHP · Python · AngularJS & legacy · AWS / Azure / GCP. And when a support ticket grows into a feature request, the same senior team builds it.

How we work

From first call to covered system

  1. [ 01 ]

    A 30-minute call

    You tell us what the system does and what state it is in. We tell you which plan fits — or that you need less than you think.

  2. [ 02 ]

    We review the application

    Code, dependencies, deployment, monitoring. You get a short written state-of-the-app before we take over.

  3. [ 03 ]

    Takeover

    Access, documentation of what exists (we write it if it does not), first patches. Usually within two weeks.

  4. [ 04 ]

    We hold the pager

    Fixes, upgrades and monitoring within your hour pool. You get one contact and a monthly report.

FAQ

Before you ask

Can you take over an application you did not build?

Yes — that is the normal case. We take over systems in any stack, with or without documentation. If documentation is missing, we write it during takeover, so the knowledge stops living in one person’s head.

What counts against the hour pool?

Actual work on your system: fixes, upgrades, deployments, investigation. Not our internal coordination. You see every entry in the monthly report.

What if the hours run out mid-month?

We tell you before it happens, not after. You choose: extra hours at the plan rate, or the work waits for next month. Critical fixes never wait.

What response times do you offer?

Standard plans: we respond within one business day. Custom plans add SLA options with guaranteed response times for critical issues, including same-day.

What if we suddenly need real development again?

The same team does it. Support plans convert into project work or a dedicated team without a new vendor search — the people who maintain your system already know it.

Which technologies do you support?

Angular is our deepest expertise, including upgrades from very old versions. Beyond that: React, Vue, Node.js, .NET, Java, PHP, Python — and the legacy stacks nobody else wants to touch.

Get covered

Book a 30-minute call about your application

We reply within 1 business day.

Or email us directly: hello@valueadd.ch

Hand over the pager already

One call, one review, and the system has someone again — usually within two weeks.